

Change Management
(Ch-AIN-juh MAN-adge-munt)

GAS-LIKE
What is Change Management?
Change management is a strategy that considers the reasons for the barriers and paths to individual and/or organizational change to ensure the highest potential for transformation.
Other Common Names
Other common names for change management include:
- People Management

Key Properties
Change management is characterized by:
- A structured process
- A design with the intention to make adjustments sustainable
Resources From The Train Like a Champion Blog
The Parable of the Part-time Trainer (Part 1)
The Business Case for Learning
Insights from Brian Washburn That May LEad to Change
- "The gazillion dollar question is: What in the world does a person’s supervisor have to do with effective learning experiences, especially if they’ll rarely (if ever) be in the same training room as the learner? The answer is: A lot!"
- "So how do we take advantage of supervisor support if supervisors are not really in our audience? My simple answer is that supervisors should be part of our audience. Not the primary audience, of course, supervisors are not typically going through the learning experience with the learners. But they are stakeholders and perhaps secondary audience members."
- "No matter how self-motivated your participants are, ultimately it is their supervisor who can hold them accountable, encourage them to follow through on their goals, or (in the absence of goals) can encourage them to focus their attention elsewhere. For a training program to be effective, you’ll want to find ways to avoid that last scenario. Identifying potential strategies by which you can help supervisors set goals with their direct reports as well as make them aware of the goals participants craft for themselves can make the difference between an interesting training program and an effective training program."