What is Follow up?
The practice of ensuring learners have an opportunity to revisit what they have learned through post-training contact. This could include information sent by the trainer, conversations with a supervisor, peer learning groups, or communities of practice.
Other Common Names
Other common names for follow up include:
- Post-training support
- Learning boosts
- Communities of practice
The element of follow up can be characterized by asking, “How will the learners be held accountable to put the investment that’s made in their professional development—in terms of time and money—into action?”
- Follow up often includes post-training communication or assignments as well as transfer support of training from the training environment to the real world.
- It can come in many forms, from action plans completed during a session then shared with a supervisor to post-training email reminders about key content to homework assignments that need to be submitted before receiving a certificate of completion.
Insights from What's Your Formula that will Require Your Follow Up!
Elements likely to bond with Follow Up
Follow up can help make sure they take some time out to recall their training amid everything else they have going on. Follow up is a sneaky-important element to effective training. While it’s tempting to think that a training program ends at the end of the final day of an instructor-led session or with the final screen of an e-learning program, that doesn’t quite do justice to an initiative you want people to remember and apply on the job. When you look at the rest of the periodic table, there are a number of elements that can be bonded with follow up to meet the needs of your organization: